Shipping policy

Shipment processing time

All orders are processed within 1-2 business days except for the customized orders or pre-orders or as communicated during the order placement. Orders may not be shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Any dispute with respect to delivery (Marked as delivered but not received, Missing item in packet, incorrect items, empty packet) should be brought to AZITA's knowledge within 72 hours of delivery via WhatsApp message on +916397611178. Post 72 hours the parcel will be assumed to be received by the rightful owner and no further dispute for the above mentioned cases shall be entertained. The decision by Azita in this regards will be deemed as final.  

Shipping rates & delivery estimates

We offer free shipping Pan India. In most cases delivery to over 95% pincodes occur within 3-7 business days, but this may get delayed due to unforeseen circumstances. In such cases, we will try to resolve the issue as soon as possible and in case we are not able to deliver this within 45 days, we will issue a refund for your order.

Cash on Delivery will be available for most of the pincodes. However, there will be no COD for customized orders.

Logistics Partner 

We have tie-up with all leading logistics partners viz Delhivery, DTDC, Bluedart, Amazon shipping, eKart, India Post . The carrier is chosen basis the availability, pricing and serviceability in the required pincode. For remote locations not covered by private couriers or locations with certain restrictions, we use Indian Postal Services (for domestic shipments).